Privacy Policy

Protecting your privacy is important to us. This policy explains how we collect, use, and protect your personal data when you use our online platform for purchasing Swiss motorway vignettes.

Data Controller

The data controller responsible for processing your personal data is:

VignettePortal
Alpenstrasse 7
6004 Lucerne
Switzerland

Personal Data We Collect

We collect personal data you provide directly to us, such as when you place an order or contact us. This may include your name, address, vehicle details necessary for the vignette purchase (such as licence plate number, vehicle type, country of registration), payment information, and any other information you choose to provide.

We also automatically collect certain information when you visit our site, such as your IP address, browser type, operating system, referral URLs, and details about your usage patterns on our site. This is typically done through cookies and similar technologies.

How We Use Your Personal Data

We use your personal data for specific purposes, including:

• To process and fulfil your orders for Swiss motorway vignettes.
• To provide you with the services offered through our online platform.
• To process payments and prevent fraudulent transactions.
• To communicate with you about your order or inquiries.
• To improve our site and services and understand how users interact with our platform.
• To comply with legal obligations and regulations.

Legal Bases for Processing

We process your personal data based on the following legal grounds:

• Performance of a contract: Processing is necessary to fulfil the service you requested, such as processing and delivering your vignette order.
• Legal obligations: Processing is necessary to comply with legal requirements applicable to us.
• Legitimate interests: Processing is necessary for our legitimate interests, such as improving our services, preventing fraud, or ensuring the security of our platform, provided these interests are not overridden by your data protection rights.
• Consent: Where required by law, we may process your data based on your explicit consent, which you can withdraw at any time.

Sharing and Disclosure of Personal Data

We may share your personal data with trusted third parties only when necessary to provide our services or comply with legal requirements. These may include:

• Payment processors to facilitate transactions.
• Government authorities or required entities for the purpose of registering or verifying your vignette purchase, as required by law for official vignette provision.
• Service providers who perform functions on our behalf, such as IT services, data hosting, or analytics.
• Legal or regulatory authorities if required by law or to protect our rights or the safety of others.

We do not sell or rent your personal data to third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and the purpose of processing. For example, we retain data related to your vignette purchase for the duration required by relevant authorities and for a period thereafter necessary for legal compliance or dispute resolution.

Your Data Protection Rights

Under applicable data protection laws, including GDPR, you have certain rights regarding your personal data:

• The right to access: You have the right to request a copy of the personal data we hold about you.
• The right to rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• The right to erasure: You have the right to request the deletion of your personal data under certain circumstances.
• The right to restrict processing: You have the right to request that we limit the way we use your personal data under certain circumstances.
• The right to object to processing: You have the right to object to our processing of your personal data based on legitimate interests or for direct marketing purposes.
• The right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.

Right to Withdraw Consent

Where our processing is based on your consent, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

Right to Lodge a Complaint

If you believe that our processing of your personal data infringes data protection laws, you have the right to lodge a complaint with a competent supervisory authority, particularly in the Member State of your habitual residence, place of work, or the place of the alleged infringement.

Cookies and Tracking Technologies

Our site uses cookies and similar technologies to enhance your user experience, analyze site usage, and support our services. You can manage your cookie preferences through your browser settings.

Links to Third-Party Websites

Our site may contain links to websites operated by third parties. This policy does not apply to the practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page. We encourage you to review this policy periodically.