Welcome to VignettePortal. These terms and conditions outline the rules and regulations for the use of the VignettePortal website and the purchase of services offered by VignettePortal, located at Alpenstrasse 7, 6004 Lucerne, Switzerland.

By accessing this website and placing an order, you agree to be bound by these terms and conditions. Do not continue to use VignettePortal's website if you do not accept all of the terms and conditions stated here.

Services Description

VignettePortal is an official provider facilitating the online purchase of annual Swiss motorway vignettes. Our services include providing multilingual instructions for ordering and use, and processing secure online transactions for the purchase of official vignettes which are then shipped to the customer.

Online Orders

When placing an order through VignettePortal, you are making an offer to purchase a vignette. All orders are subject to availability and confirmation of the order price. VignettePortal reserves the right to refuse any order. The order process includes selection of the product, provision of necessary shipping details, payment processing via a secure checkout, and confirmation.

Pricing and Payment

Prices for services are displayed on the website and are subject to change. Payment must be completed using the accepted methods provided during the secure checkout process. The price confirmed at the time of order submission is the final price, except in cases of obvious error. VignettePortal is not responsible for any charges or fees imposed by your bank or payment provider.

Shipping and Delivery

Vignettes purchased through VignettePortal are physical stickers that will be shipped to the shipping address provided during the order process. VignettePortal will make reasonable efforts to ship orders promptly, but delivery times are estimates and not guaranteed. Risk of loss and damage passes to you upon shipment of the product. VignettePortal is not liable for delays in shipping or delivery once the product has been dispatched.

Vignette Validity and Usage

The vignettes sold by VignettePortal are official annual Swiss motorway vignettes valid for the calendar year indicated. By purchasing, you acknowledge that the vignette is a physical sticker that must be correctly affixed to your vehicle's windscreen according to official Swiss regulations to be valid. VignettePortal provides instructions for affixing, but the responsibility for correct application and adherence to Swiss traffic laws, including the requirement to display a valid vignette, rests solely with the customer. Failure to correctly affix or display the vignette, or using a vehicle on toll roads without a validly affixed vignette, may result in fines or penalties imposed by Swiss authorities. VignettePortal is not liable for any such fines, penalties, or consequences resulting from incorrect use, failure to affix, loss, or damage of the vignette after receipt.

Replacements and Refunds

Due to the nature of the product being an official, identifiable document (though not linked to a specific vehicle initially), vignettes purchased through VignettePortal are generally non-refundable and cannot be replaced except in the case of a proven shipping error by VignettePortal resulting in non-delivery or delivery of an incorrect product. VignettePortal is unable to replace vignettes that are lost, stolen, damaged after receipt, incorrectly affixed, or for any reason related to the customer's vehicle or travel plans. Issues related to damaged windscreens or other specific circumstances under which an official vignette might be replaceable according to Swiss federal regulations must be handled directly with the relevant Swiss authorities; VignettePortal does not provide this service.

Intellectual Property

The content on this website, including text, graphics, logos, images, and software, is the property of VignettePortal or its content suppliers and is protected by international copyright laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the service or content without express written permission from VignettePortal.

Disclaimer of Warranties; Limitation of Liability

The VignettePortal website and the services are provided on an "as is" and "as available" basis. VignettePortal does not warrant that the website will be uninterrupted, timely, secure, or error-free. VignettePortal makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of any information provided on the website, although reasonable care is taken.

To the maximum extent permitted by law, VignettePortal shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the service or inability to use the service, or any loss or damage resulting from the purchase, use, or inability to use the vignette, including but not limited to fines or penalties. Your sole remedy for dissatisfaction with the service is to stop using the website.

Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of Switzerland. Any disputes relating to these terms and conditions or the services provided by VignettePortal shall be subject to the exclusive jurisdiction of the courts in Lucerne, Switzerland.

Termination

VignettePortal reserves the right to terminate or suspend your access to the website and services at any time, without notice, for any reason, including without limitation, breach of these terms.

Changes to Terms

VignettePortal reserves the right to revise these terms and conditions at any time. By using this website, you are expected to review these terms on a regular basis.

Contact Information

For questions regarding these terms and conditions, please contact us via post at:
VignettePortal
Alpenstrasse 7
6004 Lucerne
Switzerland